An open letter to customers and partners of Sense Bank from the newly appointed members of the Supervisory Board and Management Board

Dear customers and partners,

we would like to inform you that the new members of the Management Board and Supervisory Board of Sense Bank have started their duties. The bank’s management was appointed by the Deposit Guarantee Fund of Individuals at the request of the Ministry of Finance of Ukraine and approved by the National Bank of Ukraine.

The new management aims to ensure stable operation, which will contribute to the further development of the bank, its staff, customers and stakeholders. We believe that staff and customers are the bank’s most important asset and the key to its success. We assure you that you can count on the professional dedication of colleagues to the bank’s mission, namely honesty and transparency, and we look forward to further cooperation.

The bank strives to become a more efficient provider of financial services for its clients and the most technological bank in Ukraine. We appreciate the loyalty of our customers and hope for further cooperation. The team will do everything to satisfy the needs of customers, which will allow to develop their business in the future.

Our goal is to strengthen our leadership position in the market and continue to introduce innovative products and technologies for our customers and partners.

On behalf of the Supervisory Board and the Management Board

Sincerely yours,

Ajuner Shevki,

Chairman of the Board

Dmytro Kuzmin,

Chairman of the Board